Bank Audi sal has announced the opening of its latest flagship Novo branch in the Palladium Building in Beirut Central District, during a media day held in the new branch on Tuesday, December 16, 2014.
This latest Novo branch, which opens every day from 10:00 am to 10:00 pm, presents a series of services designed to cater to various banking needs in an ultra-modern space which gives customers an easy and interactive access to banking services.
In addition to smart ATMs which allow cash withdrawal, cash and cheque deposits, and credit card settlement, the branch features, for the first time in Lebanon, the new Interactive Teller Machines (ITMs) which offer customers live video conferencing with personal tellers. Through ITMs, they can perform banking transactions, manage their accounts, deposit and cash cheques, deposit and withdraw cash, pay bills, transfer money to a Bank Audi account, and get live assistance.
A Novo advisory room is also available for customers and enables live video chat, browsing and applying for services, loans and cards, in addition to account opening, as well as instant debit card issuance.
Another new facet of the Novo branch is the Cards to Go - Prepaid cards vending machine which gives customers the possibility to select the requested card type and amount, and get their card instantly. This machine includes the “Card Artist” feature which gives them the possibility of designing their own prepaid card and issue it on the spot.
The new branch also includes a Novo information station that offers live video chats with Bank Audi advisors, as well as the possibility of instantly browsing through services, loans and cards, and accessing home showrooms with loans, cards and services simulation.
Open 365 days a year, Bank Audi’s Novo branch simplifies customers’ relationship with the Bank and makes banking an interactive, convenient and enjoyable experience.